cidukjpPrivacy Policy

This page describes what data we collect when you use cidukjp and how we keep that data protected. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or local payment, or place selections on Liga 1 and other markets, you share certain personal information with us. We take that trust seriously and apply industry-standard encryption, access controls, and retention limits to every piece of data.

We collect information to verify your identity (Know-Your-Customer requirements), process your deposits and withdrawals, detect fraud, and improve our service. We do not sell your data to marketers or advertisers. We may share limited information with payment processors, compliance bodies, or law enforcement only when required by law. Our servers may sit outside your jurisdiction; by using cidukjp, you consent to data transfer and processing in accordance with this policy.

If you have questions about how we handle your personal information, our support team across Jakarta, Surabaya, Bandung, and Medan is available to answer queries about privacy practices and your rights.

What Data We Collect on cidukjp

We collect several categories of information when you use cidukjp. First, we gather account information: your email, name, date of birth, phone number, and government-issued identity number (KTP, passport, or equivalent). This data is required to comply with anti-money-laundering (AML) and Know-Your-Customer (KYC) regulations. We store this securely and do not share it except with payment processors or authorities as legally required.

Second, we collect financial information. When you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer, we record the payment method, amount, and timestamp. We retain this data for seven years to comply with financial audit standards. We do not store full card or bank account numbers on our servers; payment processors retain this data according to their own policies.

Third, we collect behavioral data. We log every selection you place, game you join, deposit, and withdrawal. We record your IP address, device type, browser version, and approximate geographic location (based on IP geolocation). This helps us detect fraudulent access and understand usage patterns so we can improve cidukjp. We also use cookies to remember your login state and language preferences.

Personal data

Email, name, identity documents, phone number, date of birth. We keep this for the lifetime of your cidukjp account plus seven years after closure.

Financial data

Deposit and withdrawal records, payment method, transaction amounts. We retain this for seven years for regulatory compliance.

Behavioral data

Selections placed, games joined, login times, IP address, device information. We keep this for 90 days in active logs and two years in backup archives.

Cookie data

Session tokens, language preference, login status. Cookies expire after 30 days of inactivity or when you log out.

How We Use Your Information on cidukjp

We use your personal data for five core purposes. First, account verification: we confirm your identity and address to comply with KYC and AML laws in your jurisdiction. Second, payment processing: we pass relevant data to payment processors (online payment, e-wallet, mobile banking, local payment providers, and your bank) to complete deposits and withdrawals. Third, fraud detection: we analyze login patterns, IP addresses, and transaction history to spot suspicious activity and protect your account.

Fourth, legal compliance: we may disclose data to law enforcement, regulators, or courts if we receive a valid legal order. Fifth, service improvement: we analyze anonymized usage data (never individual names or account numbers) to understand which games are popular, which payment methods are most reliable, and where we can reduce latency or improve customer experience.

We do not use your data for marketing without explicit consent. We do not sell your email address or contact details to third parties. We do not build shadow profiles or use your data for credit scoring or insurance underwriting. If we need to use your data for a new purpose beyond these five, we will email you and ask for consent before proceeding.

Your Rights and Our cidukjp Data Practices

You have the right to access your data. Log into cidukjp, navigate to Account Settings, and select "Download my data." We will compile all personal, financial, and behavioral data we hold about you and send it as a file within 14 days. You also have the right to correct or delete your data, subject to legal requirements. If your address or phone number is outdated, email our support team and we will update it. Deletion requests are subject to the retention periods outlined above; for example, we must retain financial data for seven years regardless of your request.

• 1
  We encrypt all data in transit using 256-bit TLSSecurity

  All communication between your device and cidukjp servers is encrypted. We use HTTPS for web browsers and secure API calls for mobile apps.

• 2
  We encrypt data at rest in our databaseStorage

  Sensitive fields (identity numbers, payment details) are encrypted with keys stored separately from the database. Even if our servers are compromised, encrypted data cannot be read without the key.

• 3
  We limit access to personal data to essential staffAccess Control

  Only compliance, finance, and customer support teams can view personal data, and only when necessary to handle your request or comply with law.

Third-Party Processors and International Data Transfer

We rely on third-party service providers to operate cidukjp. Our payment processors (which handle DANA, e-wallet, mobile banking, local payment, and bank transfers) receive your financial data and process it according to their own privacy policies. Our hosting provider stores our database and may replicate data across servers in multiple countries for backup. By using cidukjp, you consent to this international transfer. We ensure all processors meet industry-standard data protection practices, though we are not liable for their handling once data leaves our control.

Cookies and Tracking

We use cookies to maintain your login state, remember your language preference, and analyze site usage through Google Analytics (anonymized only). You can disable cookies in your browser settings, though this may limit cidukjp functionality. We do not use cookies to track you across other websites. Third-party payment providers (online payment, e-wallet, mobile banking, local payment) may place their own cookies when you redirect to their checkout; we are not responsible for their tracking practices.

Data Breach Notification

If we discover a data breach affecting your personal information, we will notify you by email within 72 hours of discovery. We will explain what data was compromised, what steps we are taking to contain the breach, and what steps you should take to protect yourself. We will also report the breach to relevant authorities if required by law. We maintain cyber insurance and conduct annual security audits to minimize breach risk.

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